FlyerTalk Forums - View Single Post - Lifemiles serious booking problems - Beware (old legacy thread)
Old Jan 12, 2022 | 4:08 am
  #2153  
juddles
 
Join Date: Apr 2014
Programs: QF, LM
Posts: 250
Originally Posted by iceice074
Trying to book a mixed cabin route from US to Scotland for next month - already transferred the points into my account because the fees were previously low <$50) but now trying to go through the booking it's showing $600 for two tickets which it didn't have prior to transferring my points in?? Everywhere I look it says Lifemiles is the way to go specifically because if their low fees/they don't usually pass on fuel surcharges, etc. - am I doing something wrong?
Iceice, this may be completely wrong and irrelevant - sorry if it is so. But just in case this is the problem, the LM system, during the booking process, actively encourages you to a "points plus pay" thing. So after you select the rewards flights, and start to negotiate their booking flow, they actively give you the "points plus pay" thing. I think this is always triggered if you do not have sufficient points in the account you are enquiring from to cover the full ticket. Is this what you are getting? A slider where you choose the proportion of points versus cash? $600 is extraordinary for a LM awards fare, unless you are splitting points and cash. Are you sure that the points you transferred are being recognized?
juddles is offline