Originally Posted by
seigex
Just requested they add late checkout for my stay at Hyatt Regency Bangkok for 12/30 and was told they can't confirm if I can get it due to new years until after 6pm that night. Replied back that as a Globalist, I should receive a 4pm late checkout. They immediately responded back that per my benefits they will add it to my stay for the final night. Good on them.
Good for you for standing up to them. 4pm should be automatic for a Globalist. Not a pushback game!