Once again QR...

We selected our seats in September A350-900 no Qsuite (me and my partner), we are flying in less than 48h and we got ejected of our seat (Gold QR and Sapphire BA, paid QR ticket), not even seated together anymore, plane still the same.
The only problem is that my relative are also in the same flight, with 2 seats in front of us, no status and paid ticket, they still have their seat

Whatapps Support zero help to get back our seats, phone of my partner to QR call center get zero result (the operator pretending there no supervisor, that's the blocked seat 1E/1F (in front of my relatives) are already taken), we needed to move all the 4 seats on the back of the Business class to be able to stick together.

Thank you QR to created this mess, lost hours just for that, and thanks for the status customer...