Originally Posted by channa
You've just described pretty much every CO small station checkin.
These smaller stations tend to get such a small percentage of international, and they're under pressure to force people to use the kiosk checkin, that it's hard to get the attention of someone if you legitimately need the help of a person.
I'd like to add that in many of the smaller locations here in Micronesia (Majuro, Pohnpei, Chuuk, Yap, Palau), CS does in fact have lines and does in fact have seperate check in stations for Elite/Business Class as well as coach. In an area where the use of technology is still scarce, I'm surprised to see that the Micronesian Locations surpass their equivalents (like HOU) in the states.