With several threads out there pertaining to different issues related to the Hyatt app, I figured I'd create a dedicated thread to serve as a catch-all for everyone to pipe in with problems they're experiencing with the app.

I'll start:

• I'm currently experiencing an issue where the app frequently logs me out. The app used to be super reliable and would stay logged into my account even after quitting the app or shutting my phone down, and now it logs me out even if I swipe back to it with it open in the background with a 'session expired' message.
• Loading times for the main screen and user account are annoyingly long; it's not my internet speed as I have a fast connection at home, and 5G when on cellular.
• I booked a stay a few days ago, and the option to add the stay pass to Wallet [not Hyatt's new feature, but rather the old one where you can add a card pass to your wallet app] did not appear at the confirmation page. I've scrolled through different parts of the app and 'Manage reservation', but the option to add to wallet is no longer in the upper right corner the way it used to be.

Not sure if Hyatt's hired Marriott's IT team or whatever, but the app is increasingly becoming unwieldy and as soon as they fix one issue, a spate of others crop up.

khabah