FlyerTalk Forums - View Single Post - General discussion of UA's inflight service (Domestic / Int’l, all cabins) {Archive}
Old Jan 9, 2022 | 5:32 am
  #25  
halls120
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Originally Posted by flyingrohit
Q1: when are multiple courses coming back?

Answer: so for the foreseeable future multiple courses will not come back we will likely keep it one tray just because the feedback from the customers has been that they want to get to sleep and sleep more but we will see some changes by the end of the quarter hopefully March. Desserts should be back by then thought there won’t be the cart anymore. You’ll have all the same options it’ll just be on demand. Like we’ll take your tray and ask you if you want anything. Cheesecakes, the sundaes, all the usual stuff, just without the cart.
If the above is true, it just shows that the current cutback has nothing to do with COVID, it has everything to do with saving money. Going back to pre-pandemic meal service will cost United $$$, both in the food and drink itself, and having to return staffing to pre-COVID levels.

I don't believe for a minute that the majority of Polaris customers just want to sleep. That hogwash might fly if we all just flew eastbound with departures in the late afternoon/early evening. This is all about Kirby being cheap.
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