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Thread: Refund due to WestJet changes
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Old Jan 6, 2022 | 8:14 pm
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cirrusdragoon
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Originally Posted by CSW
Westjet changed the flights on a booking and the schedule does not work for us. On the notification email from Westjet it says "You also have the option to cancel your reservation and request a refund." When I click on this it takes me to the standard cancel online and the only option is to accept a Travel Credit.

If this is a Westjet flight change, should we not be able to get a refund to form of payment.

I can't find anything on the Westjet site.

Any tips?
https://www.westjet.com/en-ca/contac...id-refund-form

For any WestJet-initiated cancelation or schedule change, where the schedule change was greater than 90 minutes or one or more stops were added, guests are eligible for a refund to original form of payment if desired.
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