Join Date: Oct 2006
Location: London, UK
Programs: BA Gold, VS Silver, SQ Silver, IHG Plat Amb, Hilton Gold, Marriott Plat, Accor Silver, Radisson Prem
Posts: 16,872
I've had this problem a few times, and think it might be related to cookies. Open a browser in private browsing mode (I use incognito mode in Chrome, as an example), which should do the trick.