I wanted to use my e-mail for their accounts but could not but apparently now could but I cannot as it had to be done when creating the accounts.

I never received that or other e-mails as I have a Copa credit card.

Why not just extend everyones miles or reinstate miles when customers realize they have been robbed. Does not leave a good taste in our mouth that is for sure. When I could only leave the house 2 days a week for 2 hours a day worrying about my sons Copa miles was not a priority when all other airlines seemed to be extending them. We were just trying to avoid being part of the problem.