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Thread: A means to contact the Mosaic/Loyalty department directly?
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Old Jan 5, 2022 | 2:35 pm
  #2  
marathonerNYC
 
Join Date: Dec 2021
Programs: AAdvantage, SkyMiles, TrueBlue
Posts: 64
JetBlue's Mosaic customer service is 1-877-JET-TRUE.

That being said, on the JetBlue website: AA-operated segments do not qualify for Mosaic qualifying segments. AA-operated segments only earn you points to qualify for Mosaic.

From the TrueBlue FAQs (jetblue.com -> TrueBlue -> FAQs):

Do the points I earn with partners help me qualify for TrueBlue Mosaic?

Yes. You earn Mosaic-Qualifying points and flight segments on the base fare of JetBlue-operated flights. Starting 5/26/2021 you will also be able to earn Mosaic-Qualifying points (but not flight segments) on the base fare of American Airlines-operated flights.
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