Hi, you are able to extend the free reward certificate night. You have to escalate to the guest relations which was a 10-20 minute wait for me after calling the Globalist line. It is a complete different number which they transferred me to.
You do not lose status until your current credit card year expires. Ex: If your AF renewed this month Jan 2022 and you decide to cancel the card now, you keep the status until Jan 2023.
Originally Posted by
chauming
I don't think Hyatt is treating me well with refusing to extend the free reward night certificates during a global pademic. I don't see continuing the Hyatt credit card for another year and getting another free hotel night certificate. Does anyone have experience cancelling the chase credit card and keeping or losing status immediately? The Hyatt customer agent didn't know the answer to this.