FlyerTalk Forums - View Single Post - Bonvoy claims Design Hotel is excluded from the program
Old Jan 4, 2022 | 4:32 pm
  #10  
daslax
10 Countries Visited
All eyes on you!
20 Years on Site
 
Join Date: May 2003
Location: LAX
Programs: UA-Plat 2MM, AA-PPro, DL - Silver, HY-Globalist, MR-LT Plat, HH-Gold
Posts: 1,302
Originally Posted by LovetoTravel83
I was in a similar situation last month where I stayed at the Grand Residence Mayfair for 5 nights. Had a wonderful stay. However, I found out later that they do not participate in the program whatsoever. But had a stay at a Cat. 1 hotel using points for 5 nights and made it up during the end of the year to get to 75 nights (I already had Titanium extended but wanted the 5 SNA's)
Bit of a different situation. I decided to read through Marriott's participating properties in their terms & conditions.

ix. Marriott Vacation Club® and Marriott Grand Residence Club® - all locations except for:

A. Grand Residences by Marriott – Mayfair-London, UK

B. Marriott Vacation Club® at The Empire Place©, Bangkok, Thailand
I looked at their page on Marriott's website and nowhere is it mentioned that they're excluded from the program, which is ridiculous. GRC is normally a valid earning partner and how would someone know that they were excluded? Was it noted anywhere on your confirmation email?

As far as Design Hotels go, here is the section:

xiv. Design Hotels™ - all locations identified as a property which participates in the Loyalty Program are listed here and participate as follows:

A. Earn Points or Miles as described in Section 2

B. Redeem for Free Night Awards only as described in Section 3

C. Provide limited benefits as described in Section 1.3 and Section 4
Avalon PS is listed on that link and Section 4 covers Elite Night Credit, so there is nothing, anywhere that excludes this property from participating in the program.
daslax is offline