FlyerTalk Forums - View Single Post - Bonvoy claims Design Hotel is excluded from the program
Old Jan 4, 2022 | 12:48 pm
  #3  
ao40
5 Years on Site
 
Join Date: Aug 2016
Programs: BA Gold, Hilton Lifetime Diamond, Marriott Ambassador and Lifetime Platinum
Posts: 174
Originally Posted by MSPeconomist
Design Hotels never offered free breakfast to SPG or Bonvoy elites. Booking through the Design Hotels website (which means no Bonvoy benefits at all) often shows rates with breakfast that are less than the Marriott rates for the same room as well as other discounted rate plans.

IME some Design Hotels do give upgrades and late checkout even though they're not obligated to do so.
The t&cs changed some time ago to confirm that the Design Hotels website counts as a direct Marriott channel for participating hotels (so benefits are provided, and earn points, etc.).

Also, upgrades are a stated benefit for participating Design Hotels, but experiences are varied (even more so than the main brands). Late checkout is also a benefit, but subject to availability rather than guaranteed.
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