FlyerTalk Forums - View Single Post - Oneworld booking and pricing experiences

Jan 4, 2022 | 12:40 pm

#934

skunker

Join Date: May 2006

Location: SAN

Programs: Lots of faux metal

Posts: 7,038

Here is the relevant section of the fare rules. I was able to get a full refund for my exKRT years ago when my kid ended up in the hospital.

Code:

CANCELLATIONS
   
     CHARGE 5 PERCENT FOR CANCEL/NO-SHOW/REFUND.
       WAIVED FOR ILLNESS OR DEATH OF PASSENGER OR
          FAMILY MEMBER.
         NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
          LOCAL SERVICE FEES MAY APPLY ON REFUND.
          -------------------------------------------------
          CANCELLATIONS AND REFUNDS
          -
          AFTER TICKET ISSUE - CANCELLATION/NO SHOW
          FORFEIT 5PCT OF TICKETED FARE FOR BUSINESS/FIRST
          CLASS FARES.
          ---
          IN CASE OF REFUSAL OF OFFICAL DOCUMENTS/ENTRY
          PERMIT/VISA A FULL REFUND WILL APPLY PROVIDED
          OFFICIAL DOCUMENTATION FROM THE APPROVED AUTHORITY
          IS PRODUCED AND ATTACHED TO THE REFUND REQUEST.
          -
          FOR PARTIALLY USED TRANSPORTATION THE REFUND IF
          ANY WILL BE DIFFERENCE BETWEEN THE FARE PAID AND
          THE FARE FOR THE TRANSPORTATION USED LESS THE
          FEE AMOUNT SPECIFED ABOVE.
          -
          FOR TICKETS SOLD IN VENEZUELA ANY FULL OR PARTIAL
          REFUND MUST BE PROCESSED THROUGH THE ORIGINAL
          ISSUING LOCATION IN VENEZUELA.

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