Originally Posted by
JJeffrey
LOL, AA does not have an email address to confirm something like this, or for anything else for that matter. About the only thing you can use is the "Contact AA" avenue as you mentioned, which will most likely just be a form reply from someone who may or may not have even read the question.
AA doesn't even give me that option anymore. I think AA previously let you contact them via email (and like you said - may or may not be read) but at least the option was there. Not anymore.
Originally Posted by
FlyingEgghead
You can follow the "Email AAdvantageŽ account service" link
here.
I tried the link above. Every option on the dropdown subject menu for AAdvantage account service above leads to "
Good news - you can manage this request online". Great, but there's no place to write/explain the issue. I even tried name/gender change sub-menu and even that option has no place to write/explain anything. It's just fill in the box and upload doc. All other sub-menu options (including other AAdvantage subject) take you back to FAQ. AA made the whole thing as circular reference. Here's the FAQ. You have further questions? Here's the FAQ. 