Join Date: Mar 2009
Location: NYC
Programs: AS MVPG, DL KM, Bee Six, Bonvoy Plat, Choice Plat, BW DS, Avis PC, Natl Exec, Greyhound Road Rewards
Posts: 19,971
It goes to a Travel Bank. It infuriates me that they do this.
I canceled an award ticket on Delta the other day; it took all of two minutes and the $5.60 posted to my Amex today. I canceled a JB award ticket the same day; it took nearly two hours and now I am stuck with a $5.60 Travel Bank.
-J.