Originally Posted by
craigthemif
Hotel employees are probably the worst source for information about loyalty programme changes.
Some like to gossip and speculate, but rarely have any inside information about what corporate is planning. And make no mistake... the decisions about the pricing of award nights are made at corporate headquarters.
100% correct.
The GM of property might have some insight but that's only a might at best. Speaking as a Hilton property employee, sure we're privy to plenty that the travelling public will never know about but this isn't part of it. We find out when everbody else does.