Interesting read...
https://airpassengerrights.ca/en/cov...gs-hollowWhile
WestJet’s explanation might appear plausible at first sight, there are good reasons to doubt its veracity:
- WestJet’s struggle with staff shortage predates the Omicron variant.
- The Omicron variant’s extreme transmissibility has been known for more than a month.
- WestJet’s narrative is inconsistent with the airline’s recent statements.
- Air Canada does not appear to be affected by Omicron to the same extent.
- Portraying these cancellations as being outside of WestJet’s control could save the airline tens if not hundreds of millions of dollars in compensation owed to passengers.
Ron.