FlyerTalk Forums - View Single Post - Air Canada eUpgrade program (October 2020 onwards) [read wiki BEFORE asking question]
Old Jan 2, 2022 | 11:31 am
  #1419  
Maclock
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20 Years on Site
 
Join Date: Feb 2005
Programs: AC, BA, DL, AA, JL
Posts: 446
I have an odd experience to report. I ended last year with a couple of dozen (roughly) e-upgrade credits in my account. While some of them were set to expire on 31 December 2021, I was led to believe that the expiration date for these credits had been extended to 15 January 2022. Additionally, as I hold a black Aeroplan credit card, I would have expected them to be extended past 15 January 2022 to the end of 2022 at a minimum as a perk of holding that kind of credit card.

Lo and behold, I logged in to Aeroplan just now and all of them appear to have been deleted today save for the five I had selected as an early status recognition benefit. Now, I know that coding the Aeroplan systems to accommodate all of these changes has likely been a nightmare and that Air Canada's IT department has a reputation, whether deserved or not, of making a hash of things, but does anyone know what is going on with these credits? Has anyone else noted that piles of e-upgrade credits seem to have unexpectedly disappeared from their Aeroplan accounts?
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