Originally Posted by
theboss7593
I tried to buy miles yesterday to extend the validity and I got the same message, despite not buying miles in 2021 or 2022, I did max out in 2020. Lost 500K miles from my account, emailed support will keep advised.
You mean you attempted to reset expiry on the actual date? Or the day after?
That is a sore loss of 500k points.... Hope they are wrong and not you.