Originally Posted by
wb2020
Thanks for the update and good luck. There may yet be a happy end to the saga!
Thanks. Sadly, no result from that phone call.
Yesterday I called again and asked for a manager to call me (Elite Desk Supervisor told me their manager doesn't take calls, but could call me at their earliest convenience). Haven't heard back. Would be surprised if I do.
I also DMed their Facebook Team on Friday, they replied yesterday saying the request would be forwarded to supervisors.