Join Date: Jan 2012
Location: Bergen County NJ
Programs: AA EXP, UA*S, B6 Mosaic 3, Amtrak Select, Bonvoy Titanium, AMEX Plat (noted for club access ref)
Posts: 846
I tried to buy miles yesterday to extend the validity and I got the same message, despite not buying miles in 2021 or 2022, I did max out in 2020. Lost 500K miles from my account, emailed support will keep advised.