Originally Posted by
boerne
1- inept front facing personnel. ... She had trouble understanding that LH J, *A gold passengers were allowed in Polaris.
Neither arrival on LH nor *G qualifies you for arrival Polaris, so her confusion is understandable.
You need to arrive on UA metal in business for Polaris arrival access.
Departure Polaris is any *A international business or first. *G alone only gets you club access on departure.