Originally Posted by VoodooYYC

What would you say about a mechanical issue due to damage inflicted by ground crew? My flight a couple of weeks ago ended up cancelled because a ground handler drove the conveyer loader into the wing of the aircraft. I ended up arriving at destination 9 hours and 45 minutes late. AC sent me a $200 voucher, and I'm wondering if it's a preemptive move as they would be liable for more under the APPR. Or, was it just goodwill as a paid J passenger, and I should gratefully accept and move on?