Originally Posted by abcdefghijklmnopqrstuvwxyz

Vanilla Platinum

• January 2021: Contacted via chat after first renewal fee posted. Accepted 30k MR points without a spend requirement.
• December 2021: Contacted twice via chat before second renewal fee posted. Accepted $150 statement credit without a spend requirement after initially rejecting it in the hopes of receiving MR points.

Gold

• December 2021: Contacted via chat after first renewal fee posted. Accepted 30k MR points after spending $3k in three months.

AmEx has shifted more towards spending-based retention offers. The notable exception is the $150 statement credit on the personal Platinum that's been going around recently, which reminds me of the Chase Sapphire Reserve credit after its annual fee was also raised. The omicron surge could lead to better retention offers with either no or lower spending requirements. They touted their new non-travel benefits (Walmart+, Equinox, and Digital Entertainment credits) when I brought up COVID but I can't imagine they seriously think they're convincing anyone to stay with those options. I decided not to wait to see if I could get a better offer on my Platinum because I'm already keeping track of two spending-based bonuses.