Originally Posted by
Mr. Tickets
Personally, I don't think the Diamond or Platinum or 360 line should be used to help "family and friends" unless they are traveling with you. That isn't what it is there for. Kind of defeats the purpose of having a special line.
Slightly taken out of context....what I meant is that because people know we travel so much we are the go to people for all sorts of travel related issues and advice on all airlines, hotels, car rentals ,national parks etc....however on a rare occasion "Delta specific" I have used the Diamond line to help someone else out...however in some instances for example when I used miles out of "my account" to get my assister's son a ticket and there is an issue the Diamond line I think would be the right place to start..