Originally Posted by
Baze
Are you making the determination that they do or do not need the handicap room or do you ask them and they say no. Both are very touchy and could get you into a lot of trouble. There are lots of people with disabilities that may not appear to have disabilities.
Lol, no one us getting into any trouble. You simply confirm that they booked an accessible room since many people do so by mistake and then go from there.
I've done desk work for 23+ years and am well versed in ADA compliance. It works, trust me.