Join Date: May 2011
Location: NYC (LGA, JFK), CT
Programs: Delta Platinum, American Gold, JetBlue Mosaic 4, Marriott Platinum, Hyatt Explorist, Hilton Diamond,
Posts: 5,116
In 2018/2019, as a Gold I thought Delta phone service was pretty good. It has been abysmal as a Plat in 2021, and it seems Diamond isn't much better. Delta needs to fix it