Originally Posted by
Tino
I am a full 60+ night Globalist, member since 1997. After sending an email, my concierge offered me 500 points per award. Should I escalate this, or just take it?
You could do the HUACA again thing via Chat on the app or website. You may have to wait as long as what has been a typical one hour or so hold for me on the chat messaging thing to get to an agent who may do the 3000 point thing for each one or may not. But given enough efforts -- if the time is put in -- you can probably manage to do what I've seen done multiple times: get it up to 3000 points each despite one or more previous agent looking at the account saying 500 points.