Originally Posted by
Marcin83
Hello.
I donīt know if itīs a correct thread. Anyway - is it normal that Lufthansa Customer Service does not reply since September 3rd (!) to my feedbacks regarding a business class travel (and being SEN)?
Hi Marcin83,
I'm sorry to hear that you haven't heard back from Customer Relations.
Please share your feedback ID and I will ask my colleagues about an update.
I apologize for the inconvenience caused.
Best regards,
Jonathan