Originally Posted by
hoipolloi
Looking at the inferior online self-serve options offered by Westjet when compared to other airlines, it does not seem to me that you accomplished much there as an IT Director.
I don’t know what profession you are in, but you obviously have little knowledge of airline IT systems and for that matter any deep knowledge of IT in general, only being aware of the small tip of the iceberg needed to operate an airline that is passenger facing, not the other 95% of the thousands of systems and applications needed.
My teams accomplished lots that enabled IT to drive a profitable and safe operation year after year, including being in the centre of IT driven operations that took the airline from one of the least on time to best on time records in the industry.
From the IT data and systems architecture perspective, I have no problem in finding plenty of innovative solutions we drove in partnership with vendors such as IBM, Oracle, Microsoft, VMware and others.