Originally Posted by
rittenhousesq
If you are in Acela first you might be able to request a Red Cap escort. On one trip a few months ago I was traveling in Acela first with a friend who qualified for Red Cap service as a person with a disability. When we were paged in the lounge for the escort well ahead of general boarding, there were several others who joined us and a few had no luggage or other obvious reason for the escort other than traveling in first class.
There is no requirement to "qualify" for Red Cap escort to your train, Acela First or otherwise. All you need to do is request a Red Cap when you check in at the front desk & you will get one.