Similar but not quite the same. Over the last week or so (which I chalked up to the holidays) I have received one or two survey emails. Actually I received three yesterday but when I responded they all said no surveys available. When I clicked on any surveys that show up on the website most go away as soon as I click on them - and those that do continue kick me out shortly - so the end result is I haven't had a completed survey (just a few 25 cent parting gifts...) since before Christmas.

I did have a telephone survey issue that I requested hep on since I never got the reward. They responded that I would have to wait 2-4 weeks for them to close the survey out etc...After 5 weeks I inquired again and got a BS reply basically asking me to re-send everything to which I responded you have the case number, everything you need is there, look it up. They responded on 22 Dec saying they has escalated the issue and would get back to me asap. So I don't know if I upset them and they turned the spigot down - or if it's just a seasonal slow down.

Has anyone had a similar experience, and if it was resolved, any insight as to what was causing the problem? I'm positive the issue is on their end, but I just can't prove it.[/QUOTE]