FlyerTalk Forums - View Single Post - 12/23 AC15 YYZ-HKG 30+ wrongly refused transport (HKG media story)
Thread: 12/23 AC15 YYZ-HKG 30+ wrongly refused transport (HKG media story)
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Old Dec 27, 2021 | 11:33 am
  #19  
YOWgary
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Originally Posted by canadiancow
There is a help desk that handles these issues. I know. I've been to HKG recently. The help desk said not to let me board as I would be totally screwed. I was allowed to board. I was not totally screwed.
Originally Posted by YOWgary
it really does seem like it would make sense for each airline to have a central reference desk in charge of making these decisions correctly.
Fixed.
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