FlyerTalk Forums - View Single Post - 12/23 AC15 YYZ-HKG 30+ wrongly refused transport (HKG media story)
Old Dec 27, 2021 | 10:38 am
  #17  
canadiancow
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Originally Posted by YOWgary
After two years of 200 countries changing their rules every other month, it really does seem like it would make sense for each airline to have a central reference desk in charge of making these decisions.

If I try to book a ticket and my phone agent's not sure of the rules, they call for help. Surely it would make GAs' lives easier to have a similar resource available.
There is a help desk that handles these issues. I know. I've been to HKG recently. The help desk said not to let me board as I would be totally screwed. I was allowed to board. I was not totally screwed.
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