Originally Posted by
SinglePapa2
I just spoke to Customer Service (not sure in US) lady, with her equally nice dog barking in background. She first tried to "cancel" on my behalf ( 2 days late?), and was dumbfounded that system wouldn't let her. She ended up assuring me that my AMEX charge will be reversed.
I still can't understand why there was no reminder of upcoming rental...I'm also seeing no trips in my profile anywhere, now
Why are you assuming you were charged? I've had my card preauthorized for the rental amount (or sometimes +$100) on the day of the rental, it should just drop off in a few days if you never picked up the car.
On your Amex account online you can open up a pending charge and have it email you an alert if and when the charge actually posts. I do this whenever anything odd pops up as "pending" -- 99.9% of the time, the preauth just falls off.