FlyerTalk Forums - View Single Post - AS award cancelation for partner bookings
Old Dec 25, 2021 | 11:50 am
  #8  
Calculon
 
Join Date: Aug 2013
Programs: Alaska MVP Gold
Posts: 917
Originally Posted by rjque
And, seriously, the only thing they say is that the booking can be "canceled online for no fee." It says nothing about what happens to the miles when you cancel, which is something that can vary from airline to airline (looking at you, AA). They could have said "miles used to book the ticket will be automatically redeposited and the redeposit fee will be waived" but they chose not to.

No wonder this question comes up so much.
Doesn't help that this page still refers to a cancellation fee, and leaves you thinking that the only way to get your miles back is by paying some money: https://www.alaskaair.com/content/mi.../faq-redeeming

If I cancel my award ticket, will I get my miles back?

Yes. Once you have canceled your ticket, and paid the cancellation fee, and requested that the miles be redeposited, your miles will go back into your account, and any taxes paid will be refunded. The call center booking fee, and the partner award fee are nonrefundable.
That was the top hit on Google when searching "alaska partner booking cancel". There is room for improvement in their communication.
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