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Thank you for contacting VeriFLY Support.

We are very sorry to hear that you are experiencing issues with the VeriFLY app.

Thank you for bringing this issue to our attention, our team is working on updating the VeriFLY app and we hope to resolve this issue as quickly as possible.

But if the issue is not resolved in time you will have to present your travel documents at the airport.

Should you need any assistance in the future, we hope that you will give us the opportunity to provide you with a more satisfactory experience.

We sincerely apologize for the inconvenience.
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