Originally Posted by
jamesteroh
That is very generous. At the Distrikt where they have no food service, I had a three-night stay for 2 people which should have been $90 being in NYC in credits and only received 10K points for the entire stay.
I'd gladly take 10K HH points over a $12 credit or even a $30 credit.
I'd like to think a portion of that generous service recovery was for the fact that HHonors Email Customer Care went radio-silent for 7 days before I reached out to the Twitter team.