Originally Posted by
davistev
I chose an earlier flight in economy as part of a three segment "I" class ticket. All three were paid "I" Class. On my last segment, I was able to get on an earlier flight using the AA app by choosing "earlier flight". The only seat available was an economy seat so I took that. I presumed I would get mileage awarded according to original ticket class
When you chose the earlier flight, did you get a new ticket/receipt or anything from AA that would indicate it was re-ticketed in Y?
If not, I'd definitely send Customer Care a note with the original booking and see if they can fix it. If the ticket is/was in I and stayed that way, you shouldn't be getting Y credit.