Portrait Firenze
Check in.
Check-in was smooth and quick. We sat at a small table near the desk for the usual check-in process. They checked our green pass (aka CDC card or pass sanitaire). We arrived early and our room was ready. Six night stay.
Room.
Prestige Suite River View.
https://www.lungarnocollection.com/p...te-river-view/ A very nice room, with a bedroom big enough to be a junior suite and a living room. Floor to ceiling windows in the living room with a view of the Arno along the long wall. The room was nicely furnished and very quiet. Controls were well thought out, for example, a good night button by the bed to turn off all room lights.
The bathroom had double sinks, a nice shower and Ferragamo amenities (Ferragamo owns the hotel).
Dining.
Breakfast was included, which was a large and tasty continental breakfast (cereal, fruit, meat, cheese, breads and pastries, juice, coffee and yogurt). Hot options were available. We ate in the room almost every day. We had dinner once and it was fine.
We also had dinner at the Michelin starred Borgo San Jacobo in their sister hotel, the Lungarno. This was a huge disappointment. The food was nothing special (although the desserts were very good) and the service was very slow. A five course tasting menu took three hours. It wasn't bad exactly, but not something we'd repeat.
Service.
The staff were very friendly and very eager to please. Every time we saw a member of the staff they greeted us and asked if there was anything they could do for us. Housekeeping worked very well - cleanup and turndown were done when we were out. No dedicated doormen, but someone would be there whenever you arrived by taxi. There were no noticeable glitches, which is an accomplishment.
Location.
Exactly what we wanted. A few minutes from the Uffizi and even closer to the Ponte Vecchio. Florence is small enough that just about everything is a reasonable walk.
Overall.
We would definitely return. Easily our favorite hotel in Florence and in the top few anywhere.