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Thread: Consolidated "Hilton family brand standards - Questions/Observations" thread
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Old Dec 20, 2021 | 4:57 pm
  #160  
twitch76
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Join Date: Feb 2016
Location: San Diego, CA
Programs: Alaska MVPG75; Hilton Diamond; Avis President’s Club; IHG Platinum; Marriott Gold
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Hilton could improve property compliance if they had a standard point recovery offer when guests reported a non-compliant hotel to customer service (similar to Alaska’s bag service guarantee).
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