Some of those BHD Swissport staff are super-heros but they their pleas for help to mission control (i.e. BA at Waterside) appear to be routinely disregarded. On more than one occasion, I've had bags delivered to my home (around 12 miles from BHD) by Swissport staff themselves, in their own cars on their way to/from work, when a real person realised that the combination of the BA baggage tracking system and the contracted courier firm would take another 24 hours to get a bag from BHD to a nearby address. But for anyone who's a regular at BHD, take a look at staffing levels, particularly from mid evening onwards, and you'll see that staff are currently stretched to the absolute limit. One small mishap is all it will take to push the operation over the edge as the entire show has been paired back to the absolute minimum that it needs to tick over. If you're waiting for one of those 70+ delayed BHD bags, I wouldn't hold your breath right now.