Originally Posted by
bitterproffit
I’ve had some luck using the texting feature. I dealt with a human not an algorithm. That being said, the reason I had to contact them was due to a simple change that I should have been able to do online.
Like Delta, they keep changing their schedules and then don’t let you manage it online. Very frustrating. I’m a little turned off on using JetBlue in the future because of this.
Try the texting feature. But, in my opinion, if a company is so unreachable, then I will try to avoid them in the future.
Yup went that route too this morning. Finally gave up. Had to go work on a car but left the phone in chat message. 3 hours later somebody responded. "Hello" "Hello". Then they had the balls to send me a feedback link "How did we do?"