Before Soup Plantation went out of business, I had purchased a $100 gift card from them, online. I used a credit card linked to PayPal to pay for the gift card. They went out of business before I could use the card. When I went to SP's website, it basically said that they will not be refunding gift cards but that you can try a dispute through your credit card provider if you paid with a credit card. I contacted my credit card provider/bank (Chase) and asked them if I should dispute through Chase or open a PayPal claim. They directed me to start with a PP claim. So, I did. And - boom - instant refund of my $100 from PP. I was very pleased.