Originally Posted by
bostontraveler
(...) I'd be curious to know what information they can get in France given the privacy laws. Clearly they can estimate your income by where you live...and they do transactional analysis. But aside from that I'd be curious to know what else they do...
They have access to little information for the reason you just spelled out. So they bully their customers to try to obtain private information.
What is beyond understanding, is their lack of interest in looking for a way to keep their best customers.