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Thread: Error with advanced passenger information
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Old Dec 17, 2021 | 2:26 pm
  #15  
Pilot37
10 Years on Site
 
Join Date: Jul 2015
Location: London
Programs: BA GGL / GfL, Flying Blue Ultimate, Hilton Diamond
Posts: 4,545
Originally Posted by Tafflyer
I had this issue with all my reservations after the recent BAEC IT changes. No idea why changing household account processing should make any difference, but whatever.

Try going onto the Finnair website, entering your normal BA PNR to view/change booking and enter your details there. It will modify the same underlying booking in Amadeus.
Thanks for the Finnair tip - my friend entered the data via their online chat bot - but they advise it takes 24-48hrs for the booking to be updated, so I switched to Qantas and they accepted the data in real time and he was able to check in for his BA flight.

Pilot37
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