Stayed 3 nights last weekend. Overall excellent, based on expectations for a limited service hotel. Hotel is spotlessly clean. The first Hyatt House room I was assigned had a layout that was positively creepy, the bed was immediately inside the door with the kitchenette on the far side of the room. I requested another room, got a 1 bedroom suite
(as pictured on this post) which was terrific.
The staff is universally young and inexperienced but gracious and helpful. More staff than I would have expected, 4-5 people attending to breakfast compared to 1 or 2 at other Hyatt Places.
Elevators are the type where you press your floor on a keypad outside the elevators and then you’re directed to a specific elevator. As you enter the elevator, a voice says “serving floor number x”, cannot select a floor once inside. The system at this hotel works very well, never a significant wait for an elevator. The interior of the elevators has unique wallpaper.
I asked if I could see several different (types of) rooms, an assistant manager showed me 5 or 6 different rooms, from both hotels. Hyatt Place rooms look very similar, perhaps slightly smaller, than typical (new build) Hyatt Place rooms. Regarding the “light wells” (post # 5 above), due to the 4-6 foot wide floor-to-ceiling VERY opaque glass window in the interior rooms, the amount of natural light is negligible. Perfect rooms if you like it pitch black when you sleep.
Breakfast was acceptable, scrambled eggs, potatoes and bacon or sausage every day, along with fresh fruit salad, plain Greek yogurt, juices, bagels, breads, oatmeal, coffee station. All available buffet style. Bar/restaurant immediately adjacent to the breakfast area so it was east to get a large glass of ice to make cold coffee.
The menu in the restaurant was not to my liking, they call it “modern lifestyle”, certainly not “comfort” food. The lobby market was not stocked or open.
Beautiful fitness center, very well equipped except for no bicycle machine of any type. One staff said they had 2 Peloton type bicycle machines on order, I suggested a Lifecycle style upright machine and a Lifecycle style recumbent machine.
Shuttle was very slow going to the hotel, very fast returning to the airport. Only a few shuttle stops (in the airport horseshoe) spaced far apart (due to construction), waited 15 minutes for the shuttle to arrive, then 10-15 minutes sitting in traffic until getting out of the airport. On the way back, I got into an empty shuttle expecting it to sit and wat for more pax, but it pulled away immediately and I got off at the first stop 5 minutes later.