FlyerTalk Forums - View Single Post - Strange AF/KLM customer service arrangement for EU-based DL medallions
Old Dec 16, 2021 | 1:37 pm
  #10  
flyerCO
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I guess DL might still let KLM handle EU addresses for EU addresses. I know for sure AF/KLM no longer let DL handle CS/reservations regardless of address. . Apparently AF/KL felt DL agents were too willing to bend rules/compensate. Is a pain when they compensate since you get a 074/057 voucher. Especially if want to use on DL flights with no TATL involved.
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