Originally Posted by
ijakov
What is deadline to cancel an award ticket and receive refund? Can I cancel on departure date and pay only $25 fee?
The deadline for the cancellation is until check-in closes.
If you pass this deadline, you would still be able to cancel your award ticket and receive a refund but the penalty would increase to $50.
Also, expired miles would not be returned to your account in case of a voluntary cancellation.